Privacy Policy
We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for us. The use of the Internet pages of the Bali Mandala is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.
The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the Bali Mandala. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.
As the controller, the Bali Mandala has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.
1. Definitions
The data protection declaration of the Bali Mandala is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.
a) Personal data
Personal data means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
b) Data subject
Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.
c) Processing
Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.
e) Profiling
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
f) Pseudonymisation
Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
g) Controller or controller responsible for the processing
Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
h) Processor
Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
i) Recipient
Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
j) Third party
Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
k) Consent
Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
2. Name and Address of the Controller
Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:
Bali Mandala Resort
Jalan Bali Mandala, Bondalem
81173 Tejakula / Singaraja
Bali, Indonesia
Email: mandala@balimandala.com
Tel.: +62 (0) 362 3428508
Fax: +62 (0) 362 3428509
3. Cookies
The Internet pages of the Bali Mandala use cookies. Cookies are text files that are stored in a computer system via an Internet browser.
Cookies for analytics and marketing are set only after you give your consent via our cookie banner (see Sections 9 and 10). If you decline, no analytics or marketing cookies are set. You may withdraw your consent at any time by deleting the cookies stored by this site in your browser.
The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.
4. Collection of General Data and Information
The website of the Bali Mandala collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.
When using these general data and information, the Bali Mandala does not draw any conclusions about the data subject. Rather, this information is needed to deliver the content of our website correctly, optimize the content of our website, ensure the long-term viability of our information technology systems and website technology, and provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
5. Contact Possibility via the Website
The website of the Bali Mandala contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.
6. Routine Erasure and Blocking of Personal Data
The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to. If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.
7. Rights of the Data Subject
a) Right of confirmation
Each data subject shall have the right to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed.
b) Right of access
Each data subject shall have the right to obtain from the controller free information about his or her personal data stored at any time and a copy of this information, including the purposes of the processing, the categories of personal data concerned, and the recipients to whom the personal data have been or will be disclosed.
c) Right to rectification
Each data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her.
d) Right to erasure (Right to be forgotten)
Each data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay, where the data is no longer necessary, consent has been withdrawn, or the data has been unlawfully processed.
e) Right of restriction of processing
Each data subject shall have the right to obtain from the controller restriction of processing where the accuracy of the personal data is contested, the processing is unlawful, or the data subject has objected to processing.
f) Right to data portability
Each data subject shall have the right to receive the personal data concerning him or her in a structured, commonly used and machine-readable format, and to transmit those data to another controller.
g) Right to object
Each data subject shall have the right to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her. The Bali Mandala shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing.
h) Automated individual decision-making, including profiling
Each data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her.
i) Right to withdraw data protection consent
Each data subject shall have the right to withdraw his or her consent to processing of his or her personal data at any time. To exercise this right, please contact us at mandala@balimandala.com.
8. Data Protection for Applications
The data controller shall collect and process the personal data of applicants for the purpose of the processing of the application procedure. If no employment contract is concluded with the applicant by the controller, the application documents shall be automatically erased two months after notification of the refusal decision, provided that no other legitimate interests of the controller are opposed to the erasure.
9. Data Protection — Meta (Facebook & Instagram) and the Meta Pixel
On this website, the controller has integrated components of Meta Platforms, Inc. (Facebook and Instagram), 1 Hacker Way, Menlo Park, CA 94025, United States (Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland for persons in the EU/EEA). The data protection guideline published by Meta is available at facebook.com/about/privacy/.
This website uses the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram and to show relevant ads (including remarketing to prior visitors). When you submit a booking inquiry, a "Lead" event is recorded. The Meta Pixel is only loaded after you accept marketing cookies via our cookie banner; if you decline, it is never loaded. In this process data (including your IP address and a pseudonymous identifier) may be transmitted to Meta in the United States. The legal basis is your consent pursuant to Art. 6(1) lit. a GDPR, which you may withdraw at any time by clearing the cookies stored by this site.
10. Data Protection — Google Analytics & Google Ads
On this website, the controller has integrated the component of Google Analytics (with the anonymizer function). Google Analytics is a web analytics service operated by Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States. The controller uses the application "_gat._anonymizeIp" to anonymise IP addresses. Google Analytics is governed by Google Consent Mode and is only activated after you accept analytics cookies via our cookie banner. The data subject may prevent the setting of cookies by Google Analytics and object to data collection via the browser add-on available at tools.google.com/dlpage/gaoptout. Further information: google.com/analytics/.
We also use Google Ads conversion tracking to measure the effectiveness of our advertising. When you submit a booking inquiry, the corresponding conversion (the "form_submit" event) may be shared with Google to attribute it to an ad and for remarketing. This is likewise only active after you accept marketing cookies; if you decline, no advertising data is collected. The legal basis is your consent pursuant to Art. 6(1) lit. a GDPR.
11. Data Protection — YouTube
On this website, the controller has integrated components of YouTube. YouTube is an Internet video portal operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, a subsidiary of Google Inc. YouTube's data protection provisions are available at google.com/intl/en/policies/privacy/.
12. Legal Basis for the Processing
Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, the processing is based on Article 6(1) lit. b GDPR. Processing operations necessary for carrying out pre-contractual measures are also based on this provision. Where processing is required for compliance with a legal obligation, it is based on Art. 6(1) lit. c GDPR. In other cases, processing may be based on Article 6(1) lit. f GDPR where necessary for the purposes of the legitimate interests pursued by our company.
13. Legitimate Interests
Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favor of the well-being of all our employees and the shareholders.
14. Retention Period
The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.
15. Provision of Personal Data
We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions. Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact any employee of the controller, who will clarify the nature and consequences of the obligation.
16. Automated Decision-Making
As a responsible company, we do not use automatic decision-making or profiling.
This Privacy Policy has been generated by the Privacy Policy Generator of the External Data Protection Officers, developed in cooperation with the Media Law Lawyers from WBS-LAW.